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Average: 5.00 stars
Danielle Ramirez-Kielty's Bio:
Danielle has worked seasonally in pest control in the past and is now with us full time. She graduated from Rutgers Mason Gross School of the Arts and enjoys painting and drawing on the side. She is an avid movie-goer and has a growing love of comic books/graphic novels.
Dear Anthony, It was very nice meeting and a pleasure doing business with you. I want to thank you and your incredible staff for tackling the herculean job of hopefully ridding my condo of bed bugs (especially my living room sofa bed where they were prevalent; having bred there unbeknownst to me for at least seven months!). Since the process was completed, I keep looking down at my clothes while reclining on the sofa at night to see if a bug is crawling across my body (as has happened in the recent past) but am very happy to report that, as of this writing, I haven’t seen any sign of them. Thank heavens! Each member of your company that I had the pleasure of dealing with including you and your son showed great restraint and were courteous, patient, and very understanding. I was a nervous wreck over the whole ordeal. Here are a few observations of the professionalism of you staff: • Office Staff – They handled all the appointments, cancellations (due to inclement weather), and the rescheduling of appointments to accommodate my needs in a very efficient and pleasant manner. When I had questions regarding procedures that they didn’t know the answers to, they would always investigate and get back to me in a timely manner with the correct information. • Anthony Jr. – Did a superb job of explaining the whole process from beginning to end. He was very knowledgeable, personable, helpful, and patient with me. • John Misiak – Couldn’t have been nicer and more helpful. He handled a huge job (with the help of Anthony Jr. and Shawn) of moving from both floors of my townhouse all my heat-sensitive items (of which many were boxed and very heavy) to and from my attached garage with ease and care with nary a complaint. • Shawn Aughey – Deserves special kudos for his unending efforts to get rid of the well-embedded bed bugs. He pulled my sofa bed apart and saturated every crack and crevice from every conceivable angle with a variety of chemicals to ensure success and, after at least four or five visits, has finally achieved his goal. After completing each job, he carefully and neatly put the majority of things back in place. I was very impressed with his vast knowledge of the habits and lifestyle of the bed bugs and his determination to succeed. He is a gem, very congenial and outgoing. In addition, he always showed up at the beginning of the four-hour appointment window which was greatly appreciated. I only wish I knew where the bed bugs came from so I could possible prevent a recurrence. My rating for the entire job and your efficient and knowledgeable staff is FIVE STARS! I would highly recommend your firm to anyone looking to rid their home of unwanted vermin. I consider myself very fortunate to have picked your name from the variety of pest control companies on the internet based on your in-depth information. You can rest assured that if I have any future problems with any variety of pest, I will definitely call on you to handle the job of eradicating them. Keep up the good work and best wishes for your continued success. Thank you again for being so kind and helpful, Sincerely, Nancy Sweet
- N Sweet
Office Staff: Danielle Ramirez-Kielty
West Caldwell, NJ
I was highly impressed from the first call to Eastern Pest Services with the timeliness with which we were given an appointment and times of arrivals from Danielle. John Misiak was very knowledgeable and explained everything clearly. Every job was completed in a professional manner with Excellent results. I would be happy to recommend John Misiak and Eastern Pest Services to my friends and neighbors. I also plan to be using your services in the future. A Very Satisfied Customer, E. Sink
- E Sink
Office Staff: Danielle Ramirez-Kielty
LicensesNJ DEP License:
NJ HIC License: